16 - 40 hours
Hi there, are you a tech enthusiast? Do you enjoy helping people with their technical questions about our client’s products and services? And would you like to do this in your native language? Then you are the Brand Ambassador that Xtrasource is looking for!
We proudly support multiple clients that outsource their customer support to Xtrasource! As a Brand Ambassador you will answer questions about products and services related to tablets, monitors, technical toys, lighting products and many more! You will be helping customers with questions coming in via telephone, e-mail or chat. You will receive training to ensure you have all the knowledge and skills needed to be a good Brand Ambassador. You will start working on one project but will be trained for several other projects as well in due time. This results in a very diverse working environment, there is never a dull moment!
You are comfortable working in a dynamic, international environment. You can stay calm, even when the customer does not. You have effective communication skills and are customer-oriented. You are able to anticipate the needs of our customers and then exceed their expectations with your service.
In addition, we ask the following:
You will work in an international environment with a strong focus on employee satisfaction, as we believe our people are our most important asset.
Furthermore, we offer: