Become (part-time) webcare employee at Xtrasource in Enschede
Are you completely at home around social media? Are you tech-savvy, good with language, customer oriented and are you looking for a job where no two days are the same? Then we’re looking for you!
Start working as a webcare employee in Enschede for various companies and address our customers through social media.
Are you fluent in German? Are you able to work roughly 32 hours a week? Then keep reading to find out more about this position.
What will you be doing?
As a webcare employee you enjoy monitoring the social media channels and reacting to the posts that come in. The different companies you work for each have a culture, and norms and values of their own. It is important that you develop your own style and can switch between the styles of these companies. With your empathy and creativity, you help customers from start to finish by figuring out the best solutions. It will be your job to surprise the customers time and time again! You do this for a wide array of clients: from charities that require you to use your empathy to an internet provider that demands commitment to the technical side of things.
Aside from arranging the pro-active webcare, Xtrasource offers way more in the field of customer service. You could also be responsible for Back Office and some other administrative duties. There’s something here for everyone! You will work in an international environment with a cosy and informal ambiance and where community of co-workers is very important. Personal development is encouraged and there are many growth possibilities to allow you to use all your qualities.
What we offer:
What we ask: